POPI Act Summary

Effective Date: 2025-05-22

This summary outlines your rights and our responsibilities under the Protection of Personal Information Act (POPIA), Act No. 4 of 2013, as it applies to the use of our Platform https://create.alpha91.co.za, operated by Alpha91 Enterprises (Pty) Ltd.

1. What is POPIA?

POPIA is South Africa’s data protection law that aims to promote the right to privacy while balancing it with other rights such as access to information. It governs how personal information must be collected, stored, processed, and shared.

2. What Personal Information We Collect

We collect personal information needed to operate our platform, including:

Name, email, contact details, and business information
Login credentials and usage preferences
Shop data, payment activity, and transactional history
IP address and technical metadata used for system protection and optimization

3. Your Rights Under POPIA

As a data subject, you have the following rights:

Right to Access: You may request access to the personal data we hold about you.
Right to Correct: You may request that incorrect or outdated data be corrected or deleted.
Right to Object: You may object to processing for direct marketing or other non-essential uses.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
Right to Lodge a Complaint: You may submit a complaint to the Information Regulator of South Africa.

4. How We Protect Your Data

We implement appropriate safeguards, including:

SSL/TLS encryption for all data transfers
Firewall-protected hosting infrastructure
Access controls and role-based permissions
Off-site, encrypted backups for recovery

5. Sharing and Third Parties

We do not sell your personal data. Information may be shared only with:

Trusted service providers (e.g., payment processors, hosting)
Law enforcement or regulators when required by law
Affiliated partners for necessary integrations (with consent)

6. Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, or for legitimate business purposes. After that, data is securely deleted or anonymized.

7. How to Contact Us

If you would like to exercise your rights under POPIA, or have questions about our data protection practices, contact us at:

Alpha91 Enterprises (Pty) Ltd
Email: support@alpha91.co.za
Website: https://create.alpha91.co.za

If you feel your rights under POPIA have been violated, you may also contact the Information Regulator of South Africa at complaints.IR@justice.gov.za.